How Our Corporate Testimonial Videos in Manchester Help Businesses Build Trust with Clients
- Thomas Daly

- Jan 5
- 3 min read
In an age of digital noise, our strategic corporate testimonial videos in Manchester are one of the most powerful ways for local businesses to earn trust and drive conversions. These authentic, story-driven videos allow potential clients to hear real experiences from your happy customers, humanising your brand and creating an emotional connection that static content simply can’t match.
Whether you're a local service provider or a large-scale B2B firm, incorporating client video testimonials into your marketing strategy can significantly boost credibility and engagement. In this article, we’ll explore how to craft effective testimonial videos, the strategy behind their success, and how to make the most of them online.
What Are Corporate Testimonial Videos & Why Do They Work?
Corporate testimonial videos are short, story-led interviews featuring real clients sharing their positive experience with your product or service. They're more than reviews - they are persuasive storytelling tools that build credibility.
Why they’re so effective:
92% of consumers read online reviews before making a purchase.
Visual storytelling increases retention and recall compared to text.
They tap into social proof and influence buying decisions.
By using real voices and genuine feedback, testimonial videos convey trustworthiness and relatability, helping new prospects envision working with your brand.
How to Structure an Effective Client Testimonial Video
Use the Challenge-Action-Result Framework
One proven structure for testimonial storytelling is Challenge → Action → Result:
Challenge: What issue did the client face before working with you?
Action: How did your service solve it?
Result: What positive outcome followed?
For example, a company might say:"We were struggling to generate leads through our website. Deansgate Media helped us create a powerful video case study, and within a month, we saw a 45% increase in enquiries."
Ask the Right Questions
Avoid scripts. Instead, prepare thoughtful prompts like:
“What was the main challenge you were facing before working with us?”
“How did our service help resolve that issue?”
“What specific results did you see?”
“Would you recommend our service to others? Why?”
This encourages natural, candid responses that audiences trust.
Production Tips for Professional but Authentic Testimonial Videos
Prioritise Audio & Lighting
Viewers will forgive shaky footage, but bad audio and poor lighting break trust immediately. Invest in:
Clear directional microphones
Natural light or soft diffused lighting
A calm, quiet setting
Need help? Our team at Deansgate Media handles the entire process, from planning to final edit.
Keep It Natural
Avoid rigid scripting. Encourage clients to speak from the heart. Capture authentic moments, including pauses and laughs - they make the story feel real.
Include B-Roll & Visuals
Show the product or service in action. Overlay b-roll footage of your team at work, behind-the-scenes shots, or the client using your product. This builds depth and makes the experience more tangible.
Where to Use Your Testimonial Videos for Maximum Impact
Once you’ve created the video, strategic placement is key. Here’s where you’ll get the most value:
Homepage or Landing Page: Instantly builds trust with new visitors.
Service Pages: Reinforce the value of your offer with social proof.
Social Media: Share snippets on LinkedIn, Facebook, and Instagram.
Sales Emails: Include links in proposals or follow-ups to boost conversion.
Google Business Profile: Upload short testimonials to your listing for local impact.
Explore our portfolio to see how we've helped Manchester businesses amplify their brand stories.
Local Trust Starts with Local Clients
If you’re targeting a Manchester-based audience, showcasing clients from the local area creates an instant connection. This reinforces relevance and builds a sense of community credibility.
Real-world example:A local solicitor shared their experience working with us on a client onboarding video. We filmed on location in Manchester city centre, using familiar visuals to enhance relatability and trust.
You can learn more about our interview-style videography here.
Mistakes to Avoid When Filming Testimonial Videos
Overproducing: If it looks too polished, it may seem rehearsed or staged.
Rushing the process: Give your client time and space to share their story properly.
Neglecting branding: Use branded lower-thirds, logo intros, and call-to-action end screens.
Ignoring mobile users: Ensure subtitles are included and aspect ratios suit social feeds.
Want to Build Trust with Corporate Testimonial Videos in Manchester?
Let Deansgate Media handle it for you. We’ll work with your clients, manage the entire filming and editing process, and deliver ready-to-use testimonial videos that build trust and drive results.
Based in Manchester, we’ve supported businesses across the city with standout video production.



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